Services Overview

Forum Research provides a variety of services to companies and governments around the globe, which penetrate into the perceptions and insights of today's customer, employee, or citizen. With the knowledge, skills, and guidance of our experts on their side, enterprises are endowed to make lasting positive change to a degree that one would have thought to be impossible otherwise.

• Enterprise Feedback Management - Forum Research empowers your company to view, analyze, and act on data from employees, customers, communities, and partners. Every decision is paired with certain complexities and we will work with your enterprise to ensure that your management has a firm foundation from which to grow.
• Customer Experience - Forum Research management solutions help companies effectively focus resources on their customer's requirements for overall and continuous satisfaction improvement.
• Market and Consumer Research - Market and consumer insights by seasoned research consultants combined with meaningful data help drive actionable results for Forum Research clients.
• Retail and Branch Research (Service Metrics) - With offices across Canada, The Forum Research Team has wide-spread coverage to help you complete your detailed retail or branch analysis or audit.
• Consulting Services - The Forum Research Consulting team takes a holistic customer viewpoint in developing the roadmap you need to move your enterprise forward.